Owning a Preferred Customer Maintenance Agreement means you are our most important customer!  When you call us for service, we will put you on the schedule before a new customer.  This means you will get service faster when you need it most, during the most extreme cold or hot days we get in Mooresville and the Lake Norman area.  During these times it is not uncommon for us to hear new customers call in and say “they couldn't get an appointment with other companies for days or weeks”.  As a maintenance agreement holder with us you don't have to worry about getting comfortable in a reasonable amount of time.

What is A Preferred Customer Maintenance Agreement?

A Preferred Customer Maintenance Agreement provides you with two yearly maintenance inspections / Tune-up that allow us to check your entire system at the start of each season. In other words, you’ll feel assured your cooling unit will work properly and efficiently during the hottest months of the summer just as you’ll feel confident that your home will stay warm during the winter.

Through this agreement, our customers receive many other conveniences and services, but the overall point is that these agreements help to extend the life of your HVAC system and ensure that things are running as smoothly, safely and efficiently as they can.

What does an HVAC Maintenance Agreement Include?

Your maintenance agreement starts with two yearly HVAC inspections. Our team of certified HVAC technicians will check your entire system for you. With routine maintenance, you are complying with your manufacturer’s warranty, and you protect yourself from potentially expensive and easily avoidable repairs.  You will also have peace of mind knowing that your system is operating at peak efficiency and is not costing you more than it needs in energy consumption to keep you and your family comfortable.

Here are just a few of the benefits:

• Priority Service
• 15% Off repairs and accessories.
• One-year parts warranty on all repair parts.
• One-year warranty on labor for all repairs we perform.
• Faster response on emergency repairs.
• Quicker response time over customers who don’t have a plan.
• Less risk of costly and avoidable system breakdowns.
• Peace of mind knowing your system is operating safely & efficiently.
• Lower energy consumption from your HVAC system
• Tips on how to keep your system running at optimal efficiency

   We designed our maintenance agreement plans with the goal of ensuring that all HVAC equipment will operate safely and will give you value if something does stop working properly. With a maintenance agreement, you’ll also have the assurance that your HVAC system will be more reliable, use less energy (saving you on your utility bills) and your home will be more comfortable - no matter how miserable the conditions are outside.

Annual Maintenance Agreement Pricing:

Residential: 

$190 per Year for first system

                       Each Additional system: $140 per system + Tax

Commercial: 

$300 per Year for first system

                        Each Additional system: $290 per System + Tax

   If you’d like to sign up for a maintenance agreement, have questions or want more information on our Preferred Customer Maintenance Agreement from Race City Heating & Air, call us at (704)799-2555 or e-mail us at info@RaceCityHeating.com today!